SugarSync vs Dropbox

SugarSync vs Dropbox

Online storage is becoming more and more popular every day. The days of fretting over how to share files and documents are long gone. Limits on file sizes are also gone. With online storage service providers, you can share any file or document with anyone in the world. You just send a link or grant access by giving someone a password, and they can see anything you want to share.

Dropbox and SugarSync are leaders in online backup and file synchronization. As the battle between these rivals continues, we thought we should examine both and find out who would reign supreme in the SugarSync vs Dropbox competition.

Features of SugarSync

  • Customer Service – SugarSync customer service reps give you all the support you will ever need. Since the service is so easy to use, you might wonder why they provide so much help, but if you are ever in need, you will be glad they are right there to help. In addition to support tickets and email help, they provide phone access, live chat help and a comprehensive FAQ section. There are also several pop-up tips and help guides to walk you through the entire program.
  • Synchronizing – The “Magic Briefcase” allows you to drag and drop files you want to sync.
  • Various Platforms Supported – The program works on Windows operating systems, OS X, as well as Windows mobile, Blackberry, iPad, iPhone and Android devices.
  • Free Storage Account – A full 2 GB of storage is available to use for as long as you like. This is not a trial offer, but a real account.
  • Security – All files are encrypted with 128-bit AES during transfer and storage.

Features of Dropbox

  • Customer Service – A comprehensive FAQ section and email ticket support.
  • File Sharing – Easy to use file sharing folder serves as a connector or portal where users can share files with others.
  • Various Platforms Supported – The program works on Windows operating systems, OS X and Linus, as well as iPad, iPhone and Android devices.
  • Free Storage Account – A full 5 GB of storage is available to be used for as long as you like.
  • Security – All files are encrypted with 256-bit AES during transfer and storage.

Easy to Use

As far as file syncing services are concerned, SugarSync and Dropbox have many similarities. However, SugarSync shines a little brighter in one aspect and that is that the program is easier to use than Dropbox. The first thing you will notice is the extensive guidance provided throughout the entire process. In addition to the vast amount of tutorials, there are pop tips, markers and arrows appearing continually to keep you on track and guide you every step of the way. SugarSync has designed the walk-through on it’s mobile app to be very engaging and entertaining. In fact, they actually refer to it as a “game.”

Access Files Remotely

Both online service providers allow users to upload and share files or folders over the internet, by email or with a mobile device with internet access. All of this remote access is very convenient for people constantly on the go, especially in this age when life seems to take people all around the globe.

SugarSync offers:

  • 5 GB of storage space for free
  • 30 GB – $4.99 per month or $49.99 per year 30 day free trial
  • 60 GB – $9.99 per month or $99.99 per year 30 day free trial
  • 100 GB – $14.99 per month or $149.99 per year 30 day free trial
  • A 250 GB plan for a special introductory price of $24.99 per month or $249.99 per year.
  • A 500 GB plan for a special introductory price of $39.99 per month or $399.99 per year

DropBox offers:

  • 2 GB of storage space for free 
  • Pro – 100 GB, 200 GB or 500 GB starting at $9.99 per month.
  • Team plans start at 1 TB of storage space to be shared by 5 users, which includes centralized billing and various administrative tools to help administrators oversee storage usage.

Conclusion

Both companies offer a service that is very straightforward and easy to use, but the SugarSync interface has more of a user-friendly feel to it, which is very appealing. Uploading pictures to either SugarSync or Dropbox using your phone is very easy with the mobile apps each company makes available to users. All you do is snap a pic or shoot a video and with the help of the app, simply upload your file to share with anyone you wish. Syncing and sharing files by way of email is equally simple – just enable this option in your account settings. But, when it comes down to which company is better in the SugarSync vs Dropbox, we have to say the winner is SugarSync for their extensive customer service and availability on more devices.